Contact
Contact Glyco Reset: Who to Call for Tracking, Refunds and Site Questions
For tracking, changes and refunds on an order you have placed, call the Glyco Reset order desk at +1 (302) 200-3480 with your order ID; it can see your order. For typos, privacy or press, email [email protected] (Mon-Fri 9:00am-5:00pm ET). That inbox cannot see orders. Returns go by tracked mail to the New York returns address.
Written by the Glyco Reset editorial teamUpdated
Phone, email, mail
How do you contact Glyco Reset?
Two lines of contact, two addresses. Pick by what you need, not by which looks friendlier.
Tracking, changes and refunds
+1 (302) 200-3480
[email protected]
Glyco Reset order desk. This desk can see your order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
345 Hudson Street, Floor 16
New York, NY 10014
Mail only. No walk-in sales.
Returns (New York)
767 Fifth Avenue, Floor 12
New York, NY 10153
Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
The bottle front prints no phone number or address; design A says only "By Ovicia™". The sales page (myglycoreset.com) shows no phone, email or address and names "GlycoReset Research" in its footer. The two New York addresses and the phone above come from the seller, not from the label. Other products sold as "GlycoReset" or "Gluco Reset" on other websites are different formulas with different sellers. For orders placed through this site, call the order desk above with your order ID.
Route it right
Who handles which Glyco Reset question?
The order desk works with placed orders. The website team works with words. Neither can give medical advice.
| Your question | Contact | Have ready |
|---|---|---|
| Where is my package? | Order desk, +1 (302) 200-3480 | Order ID, the email used at checkout |
| Change or cancel an order | Order desk, as soon as possible | Order ID, the change you want |
| Refund or return | Order desk, before you mail anything | Order ID, order date, bottle count |
| What does one serving hold? | Order desk, [email protected] | A pen to write the answer on the box |
| A typo or wrong fact on this site | Website, [email protected] | Page address and a source if you have one |
| Privacy or press | Website, [email protected] | Your name and the request |
| Is it safe with my medicines? | Your doctor or pharmacist | The bottle itself, back label up |
The website inbox truly cannot look up orders, so a refund email sent there only adds a day or two of waiting.
Save time
What should you have ready before calling the order desk?
Your order ID, first. It is in the confirmation email you got right after checkout, and the desk uses it to find everything else. If you cannot find that email, search your inbox and spam folder for "Glyco Reset".
- The order ID and the email address you used to buy.
- The date you ordered, so you know where you stand in the 60-day window.
- How many bottles arrived, and how many are still sealed.
- A note of the call: date, time and what you were told.
- Your question about the serving, if the back label is hard to read.
A tip from the kitchen table: write the order ID on the box with a marker the day it arrives. Six weeks later, when you are deciding whether to keep it, you will thank yourself.
Refunds
How do you start a Glyco Reset refund?
- Day 1
Order and keep the email
Your order ID is the key to every refund. Save the confirmation email.
- Day 30
Check in
Look at your log: glucose checks, heartburn, teeth. Share it with your doctor.
- Day 45
Decide
Not for you? Call the desk now, while there is time to mail the bottles back.
- Day 60
Window closes
60 days per the seller; the sales page prints no number. Call +1 (302) 200-3480 with your order ID before then.
Call first, mail second. The window is 60 days per the seller; the sales page shows a "Guarantee" image with no days or terms. You pay the return postage, so use a tracked service and keep the receipt. Full terms are on the refund policy page.
By mail
Where do you mail a Glyco Reset return?
To the returns address, not the office. The two are different buildings.
Call the desk
Ring +1 (302) 200-3480 with your order ID and say you want to return bottles. Note what they tell you.
Pack the bottles
Put in a slip with your full name, email and order ID. Cap each bottle tight; it is a liquid.
Ship with tracking
Mail it to 767 Fifth Avenue, Floor 12, New York, NY 10153, USA. The postage is yours to pay.
Watch for the refund
Per the seller: 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it.
Talk to your doctor, then try it inside 60 days2 oz (60 mL) dropper bottle · price shown at checkout · 60-day money-back window
Order nowWho you are reaching
Is this the Glyco Reset manufacturer?
No. This website belongs to Glycoresetbalance, which describes itself as a USA authorized Glyco Reset retailer. We do not make the drops and we do not own the brand. We earn money when you order through our links.
The bottle prints no phone or address at all. Label design A says only "By Ovicia™", and the sales page names GlycoReset Research in its footer, with no contact details. The phone number and both New York addresses we list come from the seller.
Watch for name look-alikes. Products sold elsewhere as "GlycoReset" or "Gluco Reset" are different formulas with their own sellers and phone lines. If you bought one of those, this order desk cannot help with it. Our where to buy guide covers ordering through this site.
Health questions
Can the Glyco Reset order desk answer medical questions?
No, and it should not try. The desk can tell you what is printed on the bottle and what your order holds. Whether apple cider vinegar drops suit you with your medicines is a question for your doctor or pharmacist.
Stop taking it. If you think it caused a serious reaction, get care and report it through the FDA's Safety Reporting Portal at safetyreporting.hhs.gov (FDA: How to report a supplement problem). Keep the bottle and the order email; both help.
If you take insulin, a sulfonylurea, a water pill or digoxin, bring the bottle to your next appointment before the first dose. Our side effects page lists what to ask.
Website team
What can the website email help with?
Anything about the words on these pages. Spot a wrong number, a broken link or a claim without a source? Tell us. We check it, fix it and move the "last updated" date.
Privacy requests and press questions go to the same inbox: [email protected], answered Mon-Fri 9:00am-5:00pm ET. We reply on weekdays, so a Friday evening email may wait until Monday.
Quick reference
When can you reach Glyco Reset support?
Order support: +1 (302) 200-3480 (tracking, changes, refunds). Website: [email protected], Mon-Fri 9:00am-5:00pm ET. The order desk hours are not published; if you reach voicemail, leave your order ID and a callback number.
FAQ
Common questions about Glyco Reset
What is the Glyco Reset phone number?
The Glyco Reset order desk is +1 (302) 200-3480. It handles tracking, changes and refunds, and it can see your order once you give the order ID. The number comes from the seller; the bottle and the sales page print no phone number.
What is the Glyco Reset email address?
For an order you have placed, the sales email is [email protected], though the phone is faster for refunds. For questions about this website, such as typos, privacy or press, write to [email protected]. The website inbox cannot see orders or issue refunds.
Where do I find tracking for my Glyco Reset order?
Open the confirmation email from checkout; the tracking details arrive by email. If nothing has come, call the order desk with your order ID. Delivery times are not published, so ask the desk for an estimate rather than guessing.
How do I cancel a Glyco Reset order?
Call the order desk as soon as you can with your order ID. Whether an order can be stopped depends on how far it has gone; once shipped, it becomes a return. The cancellation terms are not printed on the sales page.
Where is the Glyco Reset returns address?
Returns go to 767 Fifth Avenue, Floor 12, New York, NY 10153, per the seller. Include your full name, email and order ID, use tracked postage, and call the order desk before you mail anything. The office on Hudson Street is a different address.
Does Glyco Reset have a customer service number on the bottle?
No. The bottle front prints no phone number or address, only "By Ovicia™" on one label design. The order desk number on this site comes from the seller. Keep your confirmation email, because the order ID is what the desk needs.
Can I visit the Glyco Reset office in New York?
No. The seller lists it as mail only, with no walk-in sales. The office at 345 Hudson Street is a mailing address for this website's business. Orders are placed online through the secure order page, and returns go to a separate Fifth Avenue address.
Who wrote this
Written and reviewed by
Plain-language pages built from the Glyco Reset bottle photos, the brand graphics, the sales page and linked public health sources such as NIH, FDA, CDC and the American Diabetes Association.
Last updated . See our editorial standards and how we check reviews. This website is run by Glycoresetbalance, a USA authorized Glyco Reset retailer, not by the manufacturer or the brand owner. We earn a commission when you order through our links.
Keep reading
More about Glyco Reset
Refund policy
Step by step: how to return Glyco Reset bottles, where to mail them, and when the money shows up on your card.
Read more
Shipping
Where Glyco Reset ships from, how tracking works, and what to check on the bottles the day the box arrives.
Read moreWhere to buy
The official order route for Glyco Reset, who runs this site, and how to tell the real bottle from lookalike products.
Read moreUSA Authorized Glyco Reset Retailer
Ready to try Glyco Reset?
If you take insulin, a sulfonylurea, a diuretic or digoxin, show the bottle to your doctor first. The secure order page shows the price and shipping before you pay.
- Secure checkout
- 60-day money-back window
- Tracking in the order email